This resource is continually updated as we explore and use more features in the Teachers Engage Community.
If you have a question about a function of a feature in the community send an e-mail to firstname.lastname@example.org.
Check out the "Tips on How to Use Our Community" section on the Main Teachers Engage page.
|Q. How do I update my User Profile?||A. View the directions found in the Updating Your Profile|
Q. Can you change your e-mail notification settings?
A. Your e-mail notification settings are controlled in multiple places. In your profile you can edit your preference to receive or not receive notifications every time you respond to a discussion or document. For each group, document or discussion that you participate in the Action Menu you can override your profile and choose to receive notifications or unsubscribe.
|Q. My avatar appears distorted. How can I make sure it look like I want it to?|
A. Go to : http://www.shrinkpictures.com/create-avatar/ this site quickly crops and resizes your picture so you will have a good avatar. You can also find additional information in the regarding avatars.
|Q. When I visit items under "My Stuff" I lose navigation to get back to the Teachers Engage Community. How can I navigate easily through the site?||A. Check out the History link at the top of the page. It organizes where you have been by places and types of content. Scroll down the entire list to find where you would like to return.|
|Q. How come I can't delete a discussion post that I created?||A. A user should be able to delete their discussion post as long as no one has responded to it. Once a community member has responded to your post you can no longer delete it.|
|Q. How can I make a link to an external resource open in a new window?|
A. We have submitted this as a new requirement for the Teachers Engage Community. In the meantime use the link feature to add the link and then switch to HTML mode to find the link and add additional code target="_blank" to the existing URL. See image below
|Q. The time that I am making my posts do not correspond to the timezone that I live in- what time is on all posts in the Community?||A. Since this is a global community the timezone is Greenwich Mean Time or GMT.|
|Q. I have uploaded a profile picture but when I create a discussion response it is not displaying. Did I do something wrong?||A. You did nothing wrong. In our community you have two images associated with your profile. The first is your profile image that is only displayed when other community members view your profile. When you share in the community such as responding to a discussion post your avatar image is displayed. Either image can be changed or updated from your portfolio.|
|Q. Why would I have difficulty posting a new discussion or a document?||A. If the subject of your discussion contains quotations or an apostrophe, you may have an issue creating a discussion post or document.|
|Q. What is the difference between a group and a sub- community?||A. Any community user can set up a group and determin if the discussions and documents for that group are public or private. A group can not use tag folders to quickly find content within that group. A sub- community is set up by the community administration and is either open to all participants or a smaller subset of participants. A sub-community can utilize all the features of the community.|
|Q. What happens when I respond to an e-mail that is sent from the community?||A. At this time when you respond to a community e-mail your response is sent to the admin e-mail account - email@example.com. In the future it will be possible to respond to this type of e-mail and have it post in the community but until they if you have something to say regarding the post you should visit the discussion or document in the community.|
|Q. How can I add links to other resources within the Community.||A. - Check out Adding links in Discussions & Documents|
|Q. What is the structure of the Community Like?||A. Check out Understanding Community Structure|
Q. How can I get Rid of Security Information pop-ups?
|Q. I can't edit my profile. Is there something that I can do to access my profile?||A. You may need to accept the Teachers Engage community as one of your trusted sites. Having Trouble Editing Your Profile- Read this Tip how to edit these settings.|
|Q. Why do I keep having display issues and what can I do to solve them?|
A. When you see jumbled text or pictures over words- like pictured blelow, It is more than likely caused by scrolling on a page being done before the page fully loads. To fix this display issue Select Refresh and wait until the page fully loads before scrolling.