I so believe to stay connected with the participants taking the courses. Provide webinars, check in no less than weekly with each participant. It helps build not only community but a true connection. It's also important to keep in mind that those taking the courses may at some time run into some difficulties. Staying in connection with them and working with them will build the opportunity for these participants to want to take an additional course. It's that caring piece that all facilitators must have.
Steve, I absolutely agree with Carolyn, communication is the key to being successful, plus really knowing the material and trying to anticipate questions that the participants might have about the navigation of the Moodle environment.
I also reply to each participant in the "get to know you" portion of the course in Week 1. It is so very important, as Carolyn mentioned, that you create that caring, non-threatening environment for the teachers. Also, many of teachers I work with have never taken an online course, so navigation of the course is also very important. We have considered having a webinar for anyone who is interested about navigating Moodle for the first time. We're still working on that.
Has anyone used a webinar to familiarize teachers about Moodle?
Our beginning or orientation webinar address' how to get around within Moodle. We also record those webinars and then post within the course, so that participants can replay if they need to. We have also thought about just recording a webinar and then posting. That has helped us a great deal. We still have a few who even struggle with that and we continue to encourage them and have even called them on the phone and created a one to one learning moment, you might say.