I have been encountering a problem with the save option of some student teams in thinking tools students workspaces. While 3-4 teams in the classroom work very well, I seem to always encounter 2-3 teams with problems saving. This error message "Server Connection: xml parsing error[-90] with server" keeps up coming and students lose all the work they do after it. Frequently saving the work does not seem to solve the problem either.
Anybody with a possible indication of what the problem might be?
Oh wow...super frustrating! Thank you so much for reporting the issue. We have a team investigating (and may ask for more information) and will reply back in this thread. VERY helpful to include a screen shot. Thanks!
I was contacted by your customer service, I will be looking more into the individual students' laptops that are giving problems. Students bring in their own so I will try to see why some laptops are giving problems (might be browsers). It does not seem that there is a limit to how many student teams we have (which I thought might be a challenge).
Thanks for investigating further for us. In the meantime, we can do some browser testing as well. Glad you are not having any problem with the number of teams. I know I have had up to 100 teams with no problems.